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Frequently Asked Questions

What is your cancellation policy?

What if I’m sick/injured and can’t make my appointment?

Can I book my color online?

What’s a color consultation?

I just want a haircut. Do I need to book a consultation?

Can I purchase a Logan Parlor gift card?

I got my hair done and I’m not satisfied. What can I do?

Is there parking available near the salon?

Why does each stylist have different pricing?

Our stylists pricing is based on education, experience and demand for their time. In the event that your stylists moved up a level and their prices exceed your budget, we ensure that all of our stylists will give you great service, skillful color/cut and product recommendations regardless of their level.

What does it mean to be a Redken Certified Colorist?

How do I talk to my stylist about hair color?