Your reservation time is very important to us and is reserved especially for you. Our artists’ income is based on commission; last minute cancellations or reschedules result in a loss of income for our artists and small business. We require a 48 hour notice from your appointment time if you so choose to cancel or reschedule.
Missed appointments, cancellations, or rescheduling less than 48 hours in advance will result in a 50% charge of your total services to the credit card on file. To avoid fees, some appointments can be taken by friends or family for similar services.
Please call us to confirm, as hair length and density can effect the eligibility of your request to offer your appointment to friends and family.